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Frequently asked questions
Audi Approved Repairer
Insurance Claims
Panel Beating
Car Services
Tyres & Wheels
Car Air Conditioning
Pre-Purchase Inspection
Systems & Practices
Customer Service
Authorised repairers use genuine Audi parts and are trained to handle all Audi models, ensuring that your vehicle maintains its performance and safety standards. Furthermore, repairs done by an authorised Audi service centre are more likely to comply with the terms of your Audi warranty, meaning that any replacements or repairs will not void your warranty.
Depending on your insurer and policy, you may be able to nominate your preferred repairer. Contact your insurer to discuss your options.For Audi owners who hold Audi Premier Motor Insurance policies, one of the key Features & Benefits is…You get to choose a repairer close to home, or someone from our Audi Approved Panel Repairer Network found hereReference https://www.audi.com.au/en/financial-services/insurance/
It means the repair centre is certified by Audi to meet their standards in terms of service quality, equipment, and technician expertise. Reneew is an Audi Approved Authorised Repairer. As authorised repairers we are required to use Audi-approved techniques and parts, and follow strict guidelines by Audi when doing crash repairs on Audi vehicles.
As an authorised Audi repairer using genuine Audi parts, the repairs are typically covered under Audi's warranty terms for example the five-year paint warranty and 12-year body protection warranty against rust perforation. However, warranty coverage may also depend on the specifics of each case, such as the type of failure and the conditions under which it occurred. It's important to review the terms of your specific Audi warranty and confirm with your Audi service provider.
While it might be technically possible to use non-Audi parts in repairs, doing so at an Audi authorised repair centre is unlikely. At Reneew we are required to use genuine Audi parts to maintain the quality and performance of your vehicle and to comply with warranty conditions. Using non-Audi parts could also potentially affect the performance of your vehicle.
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